How do we become excellent?
I recently went on a field trip to the National Library Board (NLB) to learn more about their service excellency journey and being the everĀ ardentĀ fan of the public library, I lapped up all the information ...
Learning life lessons on-the-job
I recently went on a field trip to the National Library Board (NLB) to learn more about their service excellency journey and being the everĀ ardentĀ fan of the public library, I lapped up all the information ...